Can I specify a delivery date for my urn?

It is not possible to choose your delivery day at checkout, but you will be able to change delivery date after your order has been despatched. We aim to despatch all orders received Monday – Friday, on the same day, with delivery expected within 2-3 working days. Most orders are delivered on the first working day following despatch.

When you place your order you will be asked to provide a telephone number with your delivery address. If you give a mobile phone number, you will receive delivery updates from our courier by text message as well as by email. Alternatively, you can use our courier’s mobile app to manage your delivery.

When your order is despatched you will receive a message from our courier giving you a delivery date. If the date is not convenient for you, or you would like to change the delivery address, you can use the link contained in the message, or the app, to change the delivery to a time or place that suits you.


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