Firstly, we’d like to express how very sorry we are if you are in need of services such as ours in these difficult days.
We’d like to assure you that we are here to help – our Customer Care team are working from home, but all are ready to answer your calls, emails and faxes.
You may not know, but we are also a funeral supplier and this means we are an essential business and are staying open in order to support our wonderful funeral directors, as well as our other customers. We have prepared very carefully for this and are operating in a way that protects our staff and our customers.
Our fantastic warehouse and despatch team are working safely to prepare and send out orders as quickly and efficiently as they possibly can.
Please bear with us as we get used to working in a different way, but please be assured WE’RE HERE FOR YOU.
Remember that you can create free online memorials to your pets on our memorial wall and you can visit those at any time to reflect, remember and leave messages. We hope this helps you and if there is anything else we can do, please let us know.