The Christmas countdown has officially started!
Here is some useful information about our opening times and our delivery schedules over the festive season 2022-23.
Please remember to place your order by 16th December for standard next-day delivery before Christmas.
Below you will find information on our opening times over Christmas and the collection and delivery services available.
PLEASE NOTE THAT THE COLLECTION TIMES HAVE BEEN BROUGHT FORWARD SO ARE EARLIER THAN USUAL.
| 23 DEC 2022 | OPEN FROM 9-12 AM | NO COLLECTIONS |
| 24 DEC 2022 | CLOSED (CHRISTMAS EVE) | ALL COURIER DEPOTS CLOSED |
| 25 DEC 2022 | CLOSED (CHRISTMAS DAY) | ALL COURIER DEPOTS CLOSED |
| 26 DEC 2022 | CLOSED (BOXING DAY) | ALL COURIER DEPOTS CLOSED |
| 27 DEC 2022 | CLOSED (BANK HOLIDAY) | ALL COURIER DEPOTS CLOSED |
| 28 DEC 2022 | OPEN | NORMAL COLLECTIONS |
| 29 DEC 2022 | OPEN | NORMAL COLLECTIONS |
| 30 DEC 2022 | OPEN FROM 9-12 AM | NO COLLECTIONS |
| 1 JAN 2023 | CLOSED (NEW YEAR’S DAY) | ALL COURIER DEPOTS CLOSED |
| 2 JAN 2023 | CLOSED (BANK HOLIDAY) | ALL COURIER DEPOTS CLOSED |
| 3 JAN 2023 | OPEN | Normal services resume in all areas |
Below is a schedule of ordering dates with their expected delivery dates:
| ORDER PLACED ON | DELIVERY ON* |
| FRIDAY, 16 DEC 2022 | MONDAY, 19 DEC 2022 |
| MONDAY, 19 DEC 2022 | TUESDAY, 20 DEC 2022 |
| TUESDAY, 20 DEC 2022 | WEDNESDAY, 21 DEC 2022 |
| WEDNESDAY, 21 DEC 2022 | THURSDAY, 22 DEC 2022 |
| THURSDAY, 22 DEC 2022 | FRIDAY, 23 DEC 2022 |
| FRIDAY, 23 DEC 2022 | ORDERS WILL BE DISPATCHED ON WEDNESDAY 28 DECEMBER FOR DELIVERY THURSDAY 29 DECEMBER. |
| WEDNESDAY, 28 DEC 2022 | THURSDAY, 29 DEC 2022 |
| THURSDAY, 29 DEC 2022 | FRIDAY, 30 DEC 2022 |
| FRIDAY, 30 DEC 2022 | ORDERS WILL BE DISPATCHED ON TUESDAY 3 JANUARY 2023 FOR DELIVERY WEDNESDAY 4 JANUARY 2023. |
| TUESDAY, 3 JAN 2023 | NORMAL SERVICES RESUME IN ALL AREAS. SCOTTISH DEPOTS CLOSED. |
| *Subject to DPD collections and delivery schedules in your area. | |
PLEASE NOTE:
There will be NO collections from us on Friday 23 December or Friday 30 December.
Normal collections will take place on Wednesday 28 December and Thursday 29 December.
Pallet deliveries: Please place your order by Friday 16 December. The last pallets will leave us on Wednesday 21 December for delivery by Friday 23 December.
| Royal Mail deliveries: | The last posting date for 2nd class mail is Monday 12 December |
| The last posting date for 1st class mail is Friday 16 December |
Due to courier congestion, we are currently unable to make any guarantees regarding standard, non-premium delivery services. Please refer to the tracking information provided by our couriers for more information.
For any queries or special bookings please contact us on 0345 388 8742.
Suggested reading
Christmas Warmth and Comfort - Our Appeal for the HomelessSupport for homeless people this Christmas
A Christmas message from us to you