Building a community at Petributes

a man and a woman shaking hands

With pet cremations growing year on year, we’ve seen several pet crematoria spring up across the country and we always enjoy welcoming these new businesses as our customers. But why have they chosen Petributes? Here we take a look at what some of our customers say about working with us.  

 

Access to a fantastic product range…

“We were impressed from the start with Petributes – the range and quality of their products was unmatched in the market. The team were more than happy to send us product samples so that we could set up our own customer displays, and assured us of their fast delivery and service levels – which was an important consideration for us”.  

Darren Bates, Co-Founder of Roxy’s Rainbow, Hartlepool  

Providing high levels of service…

“We love working with Petributes and have always been impressed with the combination of great customer service and excellent product quality. The whole team will bend over backwards to help us ensure we have everything we need to support the families we look after. We appreciate that we’re dealing with people’s emotions and need to rely on the suppliers we choose to work with. The team at Petributes always offer the highest level of service to us, and we are very pleased to have found such a wonderful business, who help us support grieving families, right on our doorstep.” 

James Birkett, The Meadows Pet Crematorium, West Sussex  

Listening to feedback…

“We’ve been so impressed that the Petributes team have asked for, and listened, to our feedback on new products. It’s great to be able to share the thoughts and preferences from the pet owners we work with; it really does help us make sure that we can meet our customer needs for many years to come.“ 

Pamela Bates, Co-Founder of Roxy’s Rainbow, Hartlepool  

Offering business support…

“From that very first call I knew I’d found a great company to work with. Adam came to meet me and was so supportive of our plans – when I was first setting up and had a number of questions it was important to know someone was on the end of the phone to help. The whole team have been extremely generous with their time; listening to our business plans, and offering help and advice on products and stock levels. They offered us samples to get our displays started, and delivery times were always swift, which helped support our own high levels of service.”  

Chris Beckett, Founder of Old Flatts Farm Pet & Equine Crematorium, South Yorkshire  

 

Helping support families…

“The Petributes range caters so well for our customers needs – we’ve always been able to offer something which best suits each pet and the owner’s personal preference. We’ve been overwhelmed with the response from the pet owners that we’ve worked for, and who’ve shared that our kind and professional service offers them some comfort at a very difficult time. Petributes is an important part of our customer care and service. We’re looking forward to working with them in the years to come.” 

Kieran Daniel, Founder of Bluebell Wood, South Wales  

If you’re setting up a pet crematorium, or are looking for a well-respected supplier to work with, we can help. Please get in touch to discuss your needs with one of our friendly Sales Team. We look forward to working with you.  

Suggested reading

Customer Stories: Roxy's Rainbow
Customer Stories: Bluebell Wood Pet Crematorium




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