Delivery

Do you deliver over Christmas / New Year?

We’re here to help and take your orders over Christmas but our delivery service is dependent upon our couriers’ schedules which we publish every year on our website and social media. You can find the 2019 schedule here

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My order is urgent – can you help?

Our regular delivery service is free of charge* and is very prompt. Although we can’t guarantee it, we make every effort to despatch orders placed on working days the same day, and they are usually delivered the next working day. If you place your order out of hours, it will be despatched on the next working day and delivery would be expected the next working day after that.

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Can I specify a delivery date for my urn?

It is not possible to choose your delivery day at checkout, but you will be able to change delivery date after your order has been despatched. Most orders are delivered on the first working day following despatch.

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