What is your returns policy?

You can find full details of our Returns Policy here, but your statutory rights are that you can return any product bought online for any reason within 14 days of receiving it*. Any product that is faulty can be returned outside of this time-frame for replacement or refund even if it has been personalised or used.

We want you to be delighted with any item you purchase from us, so please contact us if there is anything about our products or service that you are unhappy with.

*This statutory right does not cover products that have been personalised, used or altered since receipt.

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Shipping and Returns

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