Choosing a pet crematorium

We can help with answers to your questions. See our most frequently asked questions here.


The death of a pet is a very upsetting experience. Many owners choose to have their pet cremated, and there are a number of options available including individual cremation, or a communal option, if you’d prefer not to have your pet’s ashes returned.

If you’d prefer to have your pet individually cremated, a pet crematorium is a good option. There are now over 200 pet crematoria available throughout the UK, meaning that you should be able to find one which best suits the needs of you and your family.

As a first step, you might want to ask your vet’s advice; many now partner with pet crematoriums, which can offer both individual or communal services. But don’t be afraid to ask the questions you need to, so that you’re comfortable with the choice you make. Here are some of the things you may want to consider if you’re choosing an individual cremation:

  • How will my pet be stored? Check out the practicalities and be aware that some crematoria have memory rooms where you can arrange to spend time with your pet too.
  • How will my pet be identified? Don’t forget to ask about the paperwork which will ensure that your pet is identified properly throughout the process.
  • How and when will my pet be collected and transported? You may want your pet to be collected from your vets, your home, or you may want to take them to the crematorium yourself.
  • Where will my pet be taken? It’s sensible to find out whether your pet will be at the crematorium or another address, again so that you remain aware of all the facts.
  • When will I receive my pet’s ashes? Find out when the ashes will be ready; there should be options available for you to collect them or arrange for them to be delivered to you.

Once you’ve done your research don’t be afraid to review alternatives so you know you’re making the best decision for you and your family. Most pet crematoria offering individual cremations are happy to welcome you for a visit to chat through your preferences, and can also help support you through your loss in any way that they can.

When the time is right – and whether you’ve opted for individual cremation or just want a keepsake of your beloved animal – there are a number of ways of remembering your family pet. This include breed specific urns, engraved wooden items or keepsake memorials which can be personalised.

Suggested reading

Does pet insurance cover pet cremation?
How much does pet cremation cost?

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